Responses to my written inquiries have always been prompt, courteous and informative. In almost every response, I was provided further internet links to research my topic of interest. I read your newsletters with interest as they seem to have real bearing on lifestyle choices or current medical topics in the news. It’s also handy to have it delivered to my inbox. To be an informed consumer, patient and parent is important to me. Having the eDoc facility and newsletter has helped me in many ways.